
Website Algoma Chrysler
Automotive Service Advisor (Spragge)
Job Description
The Algoma Chrysler, Spragge location is seeking an outgoing and highly motivated Automotive Service Advisor to create lasting first impressions and guide customers through their vehicles’ maintenance scheduling and repair process. The successful candidate should be a great listener and a master at executing all the service processes with due diligence and customer service in mind. The Service Advisor should build strong relationships with customers to achieve service targets and utilize the tools provided to ensure customers will return to the dealership. They will uphold Algoma Chrysler’s standards and values so that the customer is fully satisfied through every interaction with the service department.
Job Type
Permanent; Full-Time
Hours
Monday – Friday, 8am to 5pm
Responsibilities
Welcoming customers to the dealership and discussing their needs
Answering customer inquiries, either in-person or over the phone
Schedule Service Appointments using the dealership booking system
Estimating the cost and time needed for a wide range of repairs
Prepare repair orders by detailing the vehicle’s problems or symptoms
Ensuring timely completion of service appointments
Advising and selling required services based on dealer and manufacturer recommendations
Reviewing repair requirements and recommendations with customers
Qualifications
Strong communication skills, both written and verbal
Superior customer service skills to handle customer complaints and questions effectively
Critical thinking, organization, time management, and problem-solving skills to perform the job successfully
The ability to interpret technical terms to customers is considered an asset
Able to multi-task in a fast-paced environment
Valid Drivers License
The ability to operate vehicles with a manual transmission is regarded as an asset
Experience
1+ years in customer service is preferred
1+ year working in the Automotive Industry is considered an asset
What We Offer
Competitive Salary along with Benefits Package (After 3 Months)
Additional Employee Benefits (Vehicle Purchase Program & Vehicle Servicing Discounts)
A Friendly Work Environment
Contact Information
To apply for this position, please submit a resume to Wayne Legge:
wlegge@manitoulinchrysler.ca
Alternatively, you may Drop off a resume in person at our Spragge Dealership.
We would like to thank all applicants in advance, but only those selected for an interview will be contacted.
Location: Service Department
To apply for this job email your details to wlegge@manitoulinchrysler.ca