Project and Quality Improvement Lead EN

Full job description
Ontario Sudbury Espanola Manitoulin Elliot Lake Ontario Health Team

We’re hiring!
Project and Quality
Improvement Lead

ÉSO SEMEL OHT is a network of over fifty health and
social service providers across Sudbury Espanola
Manitoulin and Elliot Lake working together to
organize and deliver services.

This role provides project leadership in
improvement initiatives across our OHT and its
hubs. It will also develop data analytics and
reporting dashboards. Among the areas of support
are the establishment of care pathways, the
implementation of digital enablers, and continuous
improvement to enhance patient access and
experience.

It is a virtual role, with travel as needed to the
communities within our OHT.

Responsibilities:
Identifying trends and gaps in services that are
being offered within ÉSO SEMEL OHT

Analyzing various data to support decision
making, health system and care planning and
quality improvements

Organizing, leading or supporting and
documenting process improvement projects and
initiatives with diverse groups of various sizes
and compositions

Organizing and facilitating various community
engagement sessions, including Indigenous,
Francophone, urban and rural patients, care
providers and health system leaders

Developing indicators and highly visual tools to
track and report improvement initiative
outcomes

Collecting, analyzing, summarizing and
presenting data from surveys, projects and
quality improvement initiatives

Participating in educational programs,
committees, and planning groups as assigned,
and offering suggestions for improvement of
systems and services

Collaborating with stakeholders to ensure that
data and benchmarking information is accessible,
accurate, reliable, and relevant

Lead and implement quality improvement
initiatives and digital health initiatives

Qualifications:
Graduate of a post-secondary institution in a
related field (e.g., health, business, data
analytics)

Certification and demonstrated experience in
process improvement and/or project
management methodologies

Knowledge of population health datasets (e.g.
Statistic Canada projections, CIHI’s population
grouping methodology, NACRS, DAD, OCAN) an
assetDemonstrated experience working with cross-
functional teams that include internal and
external partners and stakeholders

Demonstrated analytical, problem-solving
abilities and data analysis and translation skills

Demonstrated flexible, highly-adaptable,
innovative and out-of-the-box thinking and
ability to navigate ambiguity

Demonstrated excellent computer skills with
proficiency in Microsoft 365 software (e.g.
Word, Excel, PowerPoint, and Outlook) and
Google Drive

Ontario Sudbury Espanola Manitoulin Elliot Lake Ontario Health Team

Qualifications Continued:

Demonstrated capability to prepare highly
visual, informative and timely reports and
infographics in Excel, PowerPoint, Canva,
Tableau and other media

Demonstrate a strong understanding of
provincial digital health assets and electronic
medical records (e.g. Meditech, Telus PS Suite,
Accuro, Ocean, E-Referral, etc) is an asset

Demonstrated ability to implement digital
enablers (e.g. online appointment booking, AI
scribe) an asset

Demonstrated capability to collect, interpret,
and disseminate high-quality data

Ability to work with minimum supervision

Superior time-management skills and ability to
organize multiple tracks of work

Good understanding of Ontario’s healthcare
system and healthcare administration (asset)

Knowledge of Ontario’s OHT model and local OHT structure/plan (asset)

Minimum of three years previous experience in
a similar position preferred

Experience in the healthcare or social services
field is an asset

Indigenous Cultural Safety course completion
an asset

Bilingualism in French or Indigenous language is
an asset

A clear criminal reference check is a condition
of employment

Access to a reliable vehicle, a valid driver’s
licence, and coverage with appropriate
insurance are required

Access to a confidential space in which to work
is required 

Hours of work:
30 hours per week, Monday to Friday (flexible)
Time of day may vary depending on
organizational need
Occasional weekend work may be required
(rare)

Compensation:
As a part-time role, this position is eligible for 6% in
lieu of vacation, 14% in lieu of benefits, as well as
enrollment in a retirement plan.

Starting salary:
$43.040 to $48.442 per hour (depending on
experience).

To apply, please email your resume outlining your relevant experience to: humanresources@SEMEL.ca

Thank you for your interest. Only applicants who have been selected for an interview will be contacted. This posting will remain open until filled.