Dispatcher

Dispatcher

Position Summary
Manitoulin Transport is currently seeking a Dispatcher to join our Central Disaptch operations team. This position plays a critical role in supporting Central Dispatch in coordinating the movement of freight to service terminals in the most efficient and cost-effective manner, helping ensure network fluidity, service standards, and on-time performance.

This is a fast-paced operational role requiring flexibility to work rotating shifts, including days, nights, weekends, and holidays.

Key Responsibilities

Support Central Dispatch in executing and coordinating freight movement across the network to service terminals efficiently
Consistently answer phones and support driver needs, including: Hook-up information
Departure times
Delay updates
Trip-related and operational concerns
Work closely with terminal dock staff and managers to: Plan trips
Determine the most efficient and cost-effective freight movement
Book hotel rooms for drivers and issue purchase orders as required
Bill shipments and: Manifest Trailers
Strip freight from manifests electronically as required 
Maintain and update multiple shared Google spreadsheets
Track shipments and assist customers after hours when Customer Service is closed
Work effectively in a fast-paced, time-sensitive environment
Perform other duties as assigned

Qualifications
Strong computer skills and comfortable working in multiple systems
Detail-oriented with strong multitasking and orgaizational skills, and the ability to prioritize multiple tasks simultaneously
Able to work under pressure in a high call-volume environment
Comfortable spending the majority of the shift on the phone 
Knowledge of Dangerous Goods regulations, Hours of Service legislation and familiarity with the Manitoulin network and equipment would be considered an asset, but is not required.

Full training will be provided.

Additional Information
Salary based on experience

What we offer:

Competitive Wages
Comprehensive Benefits Program
Profit Sharing Opportunities
Tuition Reimbursement
Opportunities for growth and advancement