Inside Sales / Administrative Assistant

Apply to join a growing company providing food distribution in Northern Ontario. Reliable Dairy / 705 Foods is seeking a motivated and reliable Inside Sales/Administrative Assistant to join our team.

Responsibilities:

·        Build and maintain strong, professional relationships with existing and prospective customers.

·        Communicate with customers via phone, text, and email to process orders, respond to inquiries, and provide exceptional service.

·        Manage incoming calls and effectively resolve customer questions, concerns, and service issues.

·        Coordinate the ordering and replenishment of milk products and operational supplies to maintain adequate inventory levels.

·        Generate and process invoices, monitor accounts receivable, track payments, and prepare bank deposits.

·        Review and prepare customer orders for warehouse picking and fulfillment.

·        Oversee daily order-picking activities to ensure accuracy, efficiency, and timely completion.

·        Plan and schedule delivery routes for a fleet of three drivers, optimizing service levels and delivery efficiency.

·        Monitor and maintain inventory records using the Odoo ERP system, ensuring data accuracy and stock availability.

·        Track and manage refrigeration and freezer equipment inventory, maintenance schedules, and operational status.

·        Collaborate closely with the outside sales team to support customer needs, coordinate account activities, and drive business growth.

·        Assist with general administrative and operational tasks to support daily business operations and customer satisfaction.

Requirements:

·        Proficiency in QuickBooks, with experience in invoicing, payment tracking, and general accounting functions.

·        Experience with Odoo ERP/Inventory Management Software is considered a strong asset.

·        Strong verbal and written communication skills in English, with the ability to interact professionally with customers, drivers, suppliers, and team members.

·        Highly dependable, organized, and self-motivated, with the ability to work independently and manage multiple priorities in a fast-paced environment.

·        Strong attention to detail and a commitment to accuracy.

·        Experience working in a distribution, wholesale, food service, or dairy-related environment is an asset.

·        Must have access to a reliable vehicle to make bank deposits at the end of each shift.