Mobile Crisis Response Worker

Duties:
Respond in the community to interview clients individually, in families or in groups to determine and evaluate the client’s social, financial, psychological, cultural and family situation and total needs to provide a comprehensive assessment and treatment plan. Convey findings to appropriate referral source, if desired by the client.
Providing counseling to assist clients in developing skills to deal with and resolve their social and personal problems.
Involves carrying a cell phone as scheduled and responding promptly and maintain on-going communication with crisis headquarters while on-call.
Serve as a member on interdisciplinary teams of professionals working with client groups.
Provide consultation to members of hospital staff, community agencies and other persons or groups seeking guidance in an effort to address the problems of the clients.
Participate in In-Service programs regarding the social and emotional components of health/illness and their effects on patients and families, as assigned.
Maintain accurate client records and statistical reports as required and appropriate documentation, log entries and follow-up as required by the program.
Develop and maintain good working relationships with other hospital and medical staff while remaining a client advocate and with community health, welfare and social agencies.
Knowledge of best practices and benchmarks for the delivery of services, appropriate research, literature, accreditation requirements, policy and legislative requirements and implementing improvements/changes as appropriate.
Complying with organizational policies, procedures and standards.
Participate in ongoing training sessions and team meetings.
Attend onsite at SAH for relevant orientation or ongoing education as required.
Maintain confidentiality of all information.
Assume other duties as may be assigned.

Staffing and Licensing Requirements:
Diploma in Social Services or equivalent education in a healthcare related field