Screening Clerk – Bilingual

The College of Early Childhood Educators (the College) supports high-quality early learning and care by regulating more than 65,000 members of the profession in the public interest, pursuant
to the Early Childhood Educators Act, 2007.

We are one of the largest self-regulatory bodies in Ontario and the diversity of our members as well as our employees reflects the diversity of the children and families to whom they provide care and education.

Our Commitment to Anti-Racism informs how we work and is embedded in the culture of the College, where we continue to create and strengthen a workplace of inclusion and belonging.

We are seeking an organized and detail-oriented Screening Clerk, who will be accountable for
sorting and tracking all incoming registration documentation, reviewing/screening
documentation for completion, and assisting in correspondence and inquiries regarding
documentation received.  Reporting to the Manager, Registration, the key areas of responsibility are to:
• Receive, review and track all correspondence (fax, mail, emails) received by the
Department.
o Review correspondence for completeness prior to submission for further
processing.
o Track all correspondence received; organize correspondence and deliver to the
employee it has been assigned to.
• Respond to inquiries and questions from members or applicants and resolve issues.
• Ensure prompt follow-up on all outstanding/incomplete files to ensure timely resolution of
matters.
• Other duties as assigned.

Qualifications
• Two or three-year college program.
• Bilingualism (French/English Level C1, CEFRL) is required.
• 1 to 3 years’ experience performing similar duties.
• Knowledge of the sector and College policies and processes related to registration.
• Knowledge of office/administrative software (Excel, Word, Outlook).
• Verbal communication and customer service skills to respond to inquiries and provide
information in a clear and professional manner.
• Written communication skills to respond to member/ applicant inquiries.
• Attention to detail to screen a high volume of documentation and navigate between
several databases to find information.
• Organizational and time-management skills to manage a high volume of application files
and adhere to processing times and deadlines

The College encourages applications from members of underrepresented and equity deserving
groups. The College is committed to providing accommodation. If you require accommodation, please
contact us and we will work with you to meet your needs.

We have a remote-first work environment, and we offer a competitive compensation package.

Please submit your cover letter and resume on our website. The position will remain open until it has been filled. We thank all applicants, however, only those considered for an interview will be contacted.