• Full Time
  • Espanola, ON
  • July 3, 2024

VON Canada

Are you a recent graduate of a PSW Program in Ontario? You may qualify for the Personal Support Worker Return of Service (PSW ROS) through Health Force Ontario. This program provides a $10,000 incentive to eligible PSWs in exchange for a 12-month commitment to an eligible employer. You may also qualify for an additional $10,000 relocation incentive if moving more than 100km to acccept this role.

To view eligibility requirements, click here: www.healthforceontario.ca/pswrosJob Summary:

The Personal Support Worker provides personal support and homemaking services to clients and families within the framework of VON policies, procedures, standards. The PSW collaborates with members of the health care team in meeting the needs of clients to attain an optimal level of independence and wellbeing.

Key Responsibilities:

Observes and evaluates the client’s or family’s home, personal situation and client and family care plan to determine if any need for change in the personal support care plan is required and whether the client’s and family’s needs have been met. Advises supervisor accordingly.
Contributes to the development of the personal support care plan under the direction of the Personal Support Program Manager. The written Care Plan is completed with information collected from the funder, the Manager and the client or family.
Implements changes to the care plan under the guidance of the Manager for safety, liability and financial reasons.
Reports verbally to the immediate supervisor or Personal Support Program Manager any changes in the client’s or family’s personal support needs or home situation necessitating a change in the personal support care plan.
Performs personal support tasks reflecting the needs of the client and family. Tasks may include light cleaning, preparation of nutritious meals, care of clothes, shopping for the client as required, and monitoring and maintaining household safety.
Provides personal care as directed by the Personal Support Program Manager or immediate supervisor, including assisting the client in walking, climbing or descending stairs, getting into and out of bed, eating, dressing and other matters of personal hygiene.
Provides simple bedside care, where required, under the direction of a nurse.
Provides respite care to clients as required.
Supports clients’ families by providing child care as required to allow for family relief.
Organizes each day’s activities, setting priorities for personal support and other activities under the direction of the Personal Support Program Manager or an immediate supervisor.
Completes daily call checks, and other forms as required, to maintain the effective and efficient operation of the personal and home support service.
Assesses the client’s pattern of communication and ability to relate.
Communicates with appropriate members of the health team regarding the management of the client’s or family’s homemaking, physical, and emotional needs and informs an immediate supervisor or Manager of any changes or concerns.
Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and VON policies and procedures.
Functions in accordance with VON’s risk management policies, procedures, practices and guidelines designed to promote and protect client safety.

Other duties as assigned.

External and Internal Relationships:

Engages frequently with the immediate supervisor or the Personal Support Program Manager on any needed changes to client plans and other relevant information.

Education, Designations and Experience:

High school diploma.
Secondary school education is preferred.
CCA Certification is required in Nova Scotia.
Must have certificate in Home Support Worker (Level I, II, III), Personal Support Worker program or Health Care Aide.
Must have a current Standard First Aid Certificate or CPR level C Certificate, if applicable to the work being performed.
Some household management experience and experience working with elderly or ill individuals or children.

Skill Requirements:

Strong communication skills, both verbally and written
Able to communicate effectively with clients and families in a clear and effective manner that demonstrates respect, empathy and understanding
Good assessment skills
Awareness of community resources
Ability to work effectively in a multidisciplinary team or independently as required
Able to take direction well
Ability to adjust to working in different social and economic environments
Communicating in a clear and effective manner, demonstrating respect, empathy and understanding
The capacity to adhere to strict confidentially


Must have access to a personal vehicle for work and possess both a current driver’s license and proof of vehicle insurance
A current and original copy of a satisfactory Criminal Records Check
A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required
Available to work flexible hours
Must be able to wear Personal Protective Equipment (PPE)
Work Conditions and Physical Capabilities: Attention to detail; Lift and carry using appropriate lifting techniques; Bend, push, pull, grip, reach, kneel, crouch using good body mechanics; Walk, sit, stand, climb stairs; Hand movements.

VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at http://www.von.ca/en/accessibility for further details.

Competition Number: 39103
Company Website: http://von.ca
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About VON Canada
The power to change lives!

VON Canada has been leading care at home for over 125 years. Today, we are a highly-trusted non-profit organization that works with our clients, employees, volunteers and partners to provide innovative clinical, personal and social support to people who want the comfort and peace of mind of living in their own homes and communities.

Our 6,300 employees and 6,500 volunteers deliver a wide range of vital health and wellness services, helping people remain healthy and at home for as long as possible.

With the help of our funders, donors, volunteers and committed staff, we offer dozens of programs and services across Ontario and Nova Scotia that provide real hands-on help to seniors, children, youth and adults who need extra support. We help Canadians stay healthy, live well and remain active. And, together with our clients and their families, we contribute to the health and improved quality of life of Canadians in their homes and communities, where they want to be.

We employ thousands of team members in the positions of:

Registered Nurses
Licensed/Registered Practical Nurses
Support Workers (PSWs, CCAs, Home Helpers)
Client Service Associates/Administrative Assistants
Nurse Managers
Community Support Program Coordinators
Corporate Services (HR, IT, Finance, etc.)
And much more!

What we can offer you:

Competitive salaries and paid vacation time
Tiered Benefits (health, dental, LTD) & an Employee Assistance Program for eligible employees
Defined Benefit Pension Plan with company contribution for eligible employees
Travel compensation
Comprehensive orientation program
SMART phone provided to keep you connected during work time
The opportunity to make a difference in your community
Being a part of VON can open up a lifetime of opportunities through professional development, training and job growth. Come for the job, stay for the learning, the growth, and the chance to make a real difference in the lives of everyone you work with.

Live Every Day.
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