Video Surveillance Operator

Job Summary

We are seeking a dedicated and responsible individual to join our Surveillance Team in Wiikwemkoong. The primary role of this position is to ensure the safety and security of community members and property by monitoring and maintaining surveillance cameras strategically placed throughout the community to fostering a safe environment. Under this role you will report to the IST Manager.

RESPONSIBILITIES

• Monitor surveillance cameras in real-time to identify and respond to suspicious activity,threats or security breaches 
• Operate and maintain all camera security systems, including troubleshooting technical issues and promptly reporting any malfunctions
• Collaborate with local law enforcement agencies, community leaders and other secrity personnel to address security concerns effectively 
• Document and report all security incidents providing accurate and detailed information to the appropriate authorities
• Assist in the developing and implementing security protocols and procedures specific to the needs and cultural context of Wikwemikong
• Maintain strict confidentiality and adhere to ethical standards when handling sensitive information captured by surveillance cameras
• Provide friendly and respectful assistance to community members, answering questions and addressing concerns related to camera security

QUALIFICATIONS

• High school diploma or equivalent, additional security-related certifications or training is an asset
• Proven experience in security surveillance, preferably in a community based or culturally diverse setting
• Strong knowledge and understanding of camera security systems, including operation, maintenance and troubleshooting
• Excellent observation skills with the ability to quickly identify and assist potential security risks
• Exceptional communication and interpersonal skills to interact with community members, law enforcement, and stakeholders
• Demonstrated cultural sensitivity and respect for indigenous traditions and customs
• Patience and tolerance for being able to spend long periods of time observing
• Ability to work independently and make sound decisions under pressure
• Proficient computer skills, including the ability to operate surveillance software and generate detailed reports