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An introduction to computer techniques required in the workplace and post-secondary education. Experience using a graphical user interface through experience with Windows. Hands-on learning of the following: • Microsoft Word • Microsoft Excel • Basic document use • File management techniques • Introduction to the Internet Explorer and the World Wide Web Training is FREE…
Find out moreThe Smart Serve Responsible Alcohol Beverage Service Training Program is approved by the Alcohol and Gaming Commission of Ontario (AGCO) as a server training program for the Ontario hospitality industry. Smart Serve is a dedicated advocate for responsible alcohol service. Anyone who serves or handles alcohol in a licensed establishment in Ontario must be certified by…
Find out moreThe Ministry of Health and Long-Term Care recommends that all food premises designated as having a high or moderate risk rating, have at least 1 certified food handler present at the establishment during all hours of operation. Topics covered include: introduction to food safety, food safety legislation, food poisoning, micro-organisms, time and temperature, properly storing food, contamination risks,…
Find out moreOne-day workshop for individuals working in customer service covering these important topics: • How to make a great impression • Active Communication Skills and Tools • The Customer Service Environment • Understanding Customers’ perspectives and Meeting Customer Expectations • What makes a great customer experience • Dealing with difficult people and situations • Benefits…
Find out moreThe Smart Serve Responsible Alcohol Beverage Service Training Program is approved by the Alcohol and Gaming Commission of Ontario (AGCO) as a server training program for the Ontario hospitality industry. Smart Serve is a dedicated advocate for responsible alcohol service. Anyone who serves or handles alcohol in a licensed establishment in Ontario must be certified by…
Find out moreThe Ministry of Health and Long-Term Care recommends that all food premises designated as having a high or moderate risk rating, have at least 1 certified food handler present at the establishment during all hours of operation. Topics covered include: introduction to food safety, food safety legislation, food poisoning, micro-organisms, time and temperature, properly storing food, contamination risks,…
Find out moreThe Smart Serve Responsible Alcohol Beverage Service Training Program is approved by the Alcohol and Gaming Commission of Ontario (AGCO) as a server training program for the Ontario hospitality industry. Smart Serve is a dedicated advocate for responsible alcohol service. Anyone who serves or handles alcohol in a licensed establishment in Ontario must be certified by…
Find out moreThe Ministry of Health and Long-Term Care recommends that all food premises designated as having a high or moderate risk rating, have at least 1 certified food handler present at the establishment during all hours of operation. Topics covered include: introduction to food safety, food safety legislation, food poisoning, micro-organisms, time and temperature, properly storing food, contamination risks,…
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