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One-day workshop for individuals working in customer service covering these important topics:

  • How to make a great impression
  • Active Communication Skills and Tools
  • The Customer Service Environment
  • Understanding Customers’ perspectives and Meeting Customer Expectations
  • What makes a great customer experience
  • Dealing with difficult people and situations
  • Benefits of great customer service: a win-win-win for business, customers and employees

Training Date: November 15, 2019
Tuition: 149.99 + HST
Time: 10:00AM- 3:00PM
Location: 7 Water St. Little Current, ON

Space is limited! Call (705) 368-3194 to reserve your spot.