CUSTOMER SERVICE / WORKPLACE BEHAVIOR
Workshops are FREE and open to all Ontario Works and Employment Options Clients
Learn practical communication skills to help you deal with difficult situations and/or people. Learn to listen actively, speak assertively, negotiate effectively and deal with conflict and confrontation with more confidence and less stress. Learn one of the most essential business/employment skills – how to provide “above and beyond” customer service.
For more information or to register, contact:
Empoloyment Options – Espanola
91 Tudhope St. Espanola, ON
Presented by: Cambrian College and Employment Options in partnership with Manitoulin– Sudbury District Service Board