An introduction to computer techniques required in the workplace and post-secondary education. Experience using a graphical user interface through experience with Windows. Hands-on learning of the following: • Microsoft Word • Microsoft Excel • Basic document use • File management techniques • Introduction to the Internet Explorer and the World Wide Web Training is FREE […]

The Ministry of Health and Long-Term Care recommends that all food premises designated as having a high or moderate risk rating, have at least 1 certified food handler present at the establishment during all hours of operation. Topics covered include: introduction to food safety, food safety legislation, food poisoning, micro-organisms, time and temperature, properly storing food, contamination risks, […]

One-day workshop for individuals working in customer service covering these important topics:   • How to make a great impression • Active Communication Skills and Tools • The Customer Service Environment • Understanding Customers’ perspectives and Meeting Customer Expectations • What makes a great customer experience • Dealing with difficult people and situations • Benefits […]